Privacy Policy of www.web-rd.com

Effective Date: November 17, 2023

Introduction

This Privacy Policy governs the handling of personal data by www.web-rd.com ("the Site"), a healthcare-related website owned and operated by WebRD, LLC. By using the Site, users consent to the collection, use, and retention of their data as outlined in this document.

Contact Information

For any questions or concerns regarding this policy or data handling, users can contact Emily Razza at emily@web-rd.com, (470) 731-9176, or via mail at 2300 Holcomb Br Rd Suite 103-423, Roswell, GA 30076.

Data Collection and Use

The Site collects personal data such as first and last names, email addresses, and phone numbers, which is necessary to facilitate communication regarding healthcare services. This data is collected through methods explicitly mentioned on the Site and is used strictly for the purposes outlined here. Access to personal data is limited to employees of the Site who require it to perform their duties.

Data Sharing and Disclosure

Personal data may be disclosed to comply with legal obligations, during legal proceedings, to protect the Site's legal rights, or in the event of a sale or potential sale of the business. The Site ensures the security of personal data through strong browser encryption and secure server storage, with strict confidentiality agreements for all employees.

Mobile SMS Privacy Policy and Customer Consent

Providing us with your mobile phone number is optional. It will not affect our services to you. By providing your phone number, you agree to receive informational SMS messages (appointment reminders, account notifications, etc.) from Web-RD LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at emily@web-rd.com. You can opt out at any time by replying STOP. You agree to receive informational messages (appointment reminders, account notifications, etc.) from WebRD, LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at hello@web-rd.com. You can opt out at any time by replying STOP.

Mobile SMS Messaging Privacy Policy:

Information collected:

We may collect information, such as name, phone number, and email address.

Use of information collected:

We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.

Sharing of information collected:

We may share information we collect with payment processors, legal authorities, and partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes.

As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help. You understand that the messaging frequency may vary. Messaging & data rates may apply.

Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.

You can contact us for any privacy related queries via our email address or regular mail.

Our email address:
hello@web-rd.com

Our address:
2300 Holcomb Bridge Rd. Suite 103-423
Roswell, GA 30076
US

Children's Privacy

The Site is committed to protecting the privacy of children and does not knowingly collect data from children under 13 years of age. In the event that such data is collected, it will be deleted promptly, and parents or guardians can contact the Site for further action.

User Rights and Data Management

Users have the right to access, modify, delete, or challenge their data. Requests regarding personal data can be directed to Emily Razza at hello@web-rd.com.

Do Not Track Notice and Cookie Policy

The Site does not track users over time and across third-party websites and, hence, does not respond to Do Not Track signals. Additionally, the Site does not use cookies for data collection.

Modifications to the Privacy Policy

This Privacy Policy is subject to change in order to comply with legal requirements and reflect changes in data collection practices. Users are encouraged to review the policy periodically, and any significant changes will be communicated through updates to the Effective Date and, if necessary, through email notifications.

Questions and Complaints

For further inquiries or to lodge complaints about data handling, users can reach out to Emily Razza at hello@web-rd.com.